Evidence‐based approaches

If a patient does not meet the criteria for NHS Continuing Healthcare, they may still receive assistance with personal care and domestic tasks through social services. This can be through a re‐ablement service or a long‐term package of care. Where a patient is assessed as requiring care from social services to enable them to return home, the trust should notify the local authority using the Assessment Notification to Social Services from Hospital form and the Discharge Notification form (these forms will be available from the discharge team or social services).

Assessment and recording tools

The local authority will require an Assessment Notification (formerly known as Section 2) no later than 72 hours prior to discharge, but this should be done at the earliest opportunity (see Figure 3.7 for an example). (Again, contact the discharge team or social services for this form.)
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Figure 3.7  Example of a Social Services Assessment Notification form.
How the local authority responds to the Assessment Notification may depend on what local arrangements are in place. Many local authorities have a social worker or social work department within the hospital trust, and this person or team is usually part of the discharge team. Their role is to facilitate the setting up of care packages for discharge. Other authorities may require additional assessments, such as occupational therapy or medical reports, to enable them to set up the care. It is not uncommon for local authorities to request an NHS Continuing Healthcare checklist to be completed as part of the process to assess whether the patient might be entitled to NHS Continuing Healthcare funding.
When the patient has been assessed and is ready for discharge, a Discharge Notification (formerly known as a Section 5) should be sent to the local authority at least 24 hours before the patient leaves hospital (see Figure 3.8 for an example). Nurses need to be aware of the importance of the timeliness of completing this social services documentation and facilitate this being done as soon as possible to avoid discharge delays.
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Figure 3.8  Example of a Social Services Discharge Notification form.